Dear customers,

access to our Known Issues database is only possible with user account and is reserved exclusively for LANcommunity partners & contract customers (LANcare Direct or LANcare Premium).

All employees of LANcommunity partners & contract customers (LANcare Direct or LANcare Premium) who have an active user account for the LANCOM Support Portal can access the database.

Please use the same access data that you use to log in to the Support Portal.

If you have any problems with the login, please contact us at knowledgebase@lancom.de.

  • Would you like to become a LANcommunity partner? Information is available on our website.
  • Would you like to become a LANcare contract customer? Information is available on our website.


All LANCOM products and software versions are subject to LANCOM Software Lifecycle Management.
You can find information on our website at https://www.lancom-systems.com/products/firmware/software-lifecycle-management

© 2019-2024 LANCOM Systems GmbH